A webshop-integrated digital catalog in B2B

Solving three B2B problems with a single digital catalog solution

Location
Denmark
Industry
B2B
Website
https://www.lomax.dk
1
solution to a complex issue
2
clicks to add products to the webshop basket
UX
improved and streamlined
Lomax's digital catalog on a mobile and laptop. On the right, four key features of using digital catalogs are highlighted.

This has given us a freedom we can't find anywhere else.”

Michael Thingmand
E-commerce Manager

Challenge:

Adapting B2B to the 21st century


Have you noticed it?

Lomax, a Danish B2B company that sells office supplies, noticed it:

More and more B2B customers are shifting to online buying.

This created a problem for Lomax:

  • Their traditional printed catalogs lacked the interactivity that many modern customers expect.
  • Their webshop, while very functional, lacked the quick overview and inspirational elements found in catalogs.
  • Most customers didn’t want to juggle between different platforms, manually note down products and order via phone or email.


Lomax needed a new digital experience, which integrated the inspiration of their product catalog with the ease-of-buying of their webshop.

Solution:

Webshop-integrated digital catalogs


To solve this, Lomax partnered with iPaper to fully integrate their digital catalog directly with their webshop.

Now, customers can explore Lomax’s wide range of products in the digital catalog and add items directly to the webshop basket - with a single click.

With product variants, volume discounts, and bonus schemes before adding items to their cart (thanks to a custom-built pop-up feature), customers now have all the information they need to make the right purchasing decisions.


On top, Lomax keeps flexibility and control of their catalog and their webshop. Michael Thingmand, e-commerce manager at Lomax, says:

“The most important thing for us was that we could create the integration and all future adjustments ourselves. With access to iPaper’s API, we built the integration ourselves and got it exactly how we wanted it. This has given us a freedom we can't find anywhere else.”

Outcome:

Improving Lomax’s B2B buying journey


By merging the catalog with the webshop, Lomax has created a fluent, intuitive shopping journey that marries the webshop’s ease-of-buying with catalog’s inspirational and informative content.

Customers no longer need to juggle between different platforms or manually note down product details—everything they need is just a click away.

By integrating their digital catalog directly with their webshop via an API, and by offering in-catalog adding-to-cart, Lomax has reduced friction in the customer journey, increased sales and improved the user experience.

Want to take the B2B buying journey to the next level?

Get the complete overview of digital catalogs and leaflets for B2B here:

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