1. Prepare
You have your PDF in hand, and you want to transform it to a digital catalog. Now what?
Creating a great digital catalog is so much more than making a PDF available online: it's about creating an interactive, and engaging browsing experience.
PDFs are a good place to start, but deliver a very flat browsing experience. To offer an outstanding experience, you need to prepare to set your digital catalog up for success.
Proper preparation prevents poor performance
You wouldn’t open a physical store before it’s ready: the decor needs to be on brand, the products out on the shelves, and your checkouts properly set up.
The same applies to your digital catalog. If you haven’t properly prepared your digital catalog, you could be compromising the efficacy of its reach and impact.
So, before you set your digital catalog live, there is a number of things to consider:
Set your digital catalog up for success
Like a physical store, your digital catalog should represent your brand.
This shows the visitor that they’re in the right place, and builds trust by providing a visually consistent shopping experience.
iPaper provides you with multiple options to make the digital catalog truly feel and look like your digital catalog.
Whether you have one digital catalog, or ten, whenever you update them you’ll likely want to keep the same visual identity and settings across every successive catalog. This creates a consistent brand and customer experience in the digital catalog.
However, setting up and maintaining visual brand elements for all of your catalogs can be incredibly time-consuming, especially when dealing with multiple digital catalogs.
To save time, you can simply use Inherited Settings to make the required changes once at the folder level: All digital catalogs contained in the folder will automatically inherit the settings and display the right logo, color, text, and price currency and more.
The result?
With inherited settings, you save time and ensure the on-brand look and feel of your catalogs.
Your brand should inspire confidence in your customers, and your digital domain is a direct extension of this. Present your digital catalog as the fully integrated part of your business it is, with a Branded Domain.
Branded Domain allows you to present your digital catalog on your own domain, for example catalog.yourbrand.com instead of viewer.ipaper.io/yourbrand/digital-catalog-1
This will provide continuity across your website, webshop, and digital catalog.
Best practices for Branded Domain
Brand it to your business: having a Branded Domain gives you the advantage of presenting your digital catalog on a domain of your choosing, so ensure that it matches the rest of your digital business, i.e., catalog.yourbrand.com
Make it catchy, and memorable: maximize the amount of traffic you get to your digital catalog by ensuring your visitors can remember the address. Shorter URLs work best, as are those whose purpose is clear: if it’s your catalog, include that in the subdomain!
The result?
A Branded Domain gives you the benefit of having a static URL, meaning your visitors only ever have to remember a single, memorable URL to always view your latest catalog. This increases:
Guide shoppers along the buying journey with Enrichments
Like in a physical store, once you’ve attracted visitors to your digital catalog, you need to incentivize them to stay. For that, you need to create an engaging browsing experience.
Guide your shoppers along the buying journey, by enriching your digital catalog with interactive elements and CTAs.
iPaper provides you with multiple options and ways to create inspiration and capture intent in your digital catalog.
For example, an ambient video that auto-plays can create an extra, immersive layer to enhance the browsing experience.
84%
Shoppers who think additional images of products are beneficial in digital catalogs
You can also highlight key areas of your catalog, such as your bestsellers, new products, or great deals by drawing attention to them with cleverly placed videos, or GIFs.
Videos are also a great way to provide additional product information without cluttering your digital catalog with text.
But often, the more pictures and videos, the better. For example, in a physical store, you’d be unlikely to buy a product you’ve just seen. Rather, you’d inspect it from different angles, hold it in your hands, or even try it on.
With Popup Media Galleries, you can include multiple product images or videos from different angles, or in different contexts, in the same popup.
The result?
Using interactive elements and more product images will increase the likelihood that shoppers will engage with your products and offers.
38% of shoppers find it valuable to see extra content such as video, 3D images, infographics, etc. in digital catalogs!
CTAs can be used for any number of actions, including:
The result?
By providing a logical next step in the buying journey, your shoppers will be more likely to convert.
For example, pop-ups within your digital catalog can be used to:
In the European Shopper Survey 2022 survey, we found that shoppers who signed up for at least one form of retail communication in the past year, most signed up for newsletters (55%) and digital catalogs (50%)
Pop-ups can also be customized, to automatically engage, with exit intent or timed open.
The result?
On top of creating more interactive elements in your digital catalog, pop-ups can serve a variety of business purposes, from promoting deals or drawing attention to specific products.
This can also be done in your digital catalog.
The News ticker can be used to provide multiple, rolling, clickable CTA texts that provide next steps for your reader. What functions these CTAs perform is down to you: the News ticker is customizable!
The result?
Show various CTAs and create dynamic motion in the digital catalog, without taking focus away from the actual catalog content.
For many shoppers, their primary form of conversion after reading a digital catalog will still be to go to the nearest store, to either learn more and see the product in real life or to buy.
And shoppers find it to be a huge benefit:
81%
The percentage of shoppers who consider being able "to find the nearest store" a valuable feature in a catalog
The result?
More shoppers will visit your stores, if you make it easy to locate the nearest.
Closing the deal with Checkout options
What is the end goal of your digital catalog, regarding your customer journey?
In most cases, it’s usually a visitor converting or making a purchase. For this, you’ll need to enable a checkout option.
iPaper offers multiple options, from external links to WhatsApp checkout to email.
77%
Finds it beneficial they can browse promotions and shop online at the same time using digital catalogs
Learn about all the Checkout options we offer, and which best suits your digital catalog.
For some businesses (for example, furniture or electronics), shoppers will typically just select one or two products to buy.
In such a case, you can use External Links as CTAs to enable the shopper to go directly from the desired product in your digital catalog to the product page on your webshop.
When the shopper clicks a product in your digital catalog, the product page will open in the same or a new tab and provide more information, size selections, and, of course, the ability to purchase.
The result?
You’ll make a direct link from your digital catalog to your webshop. Thereby, you’ll drive traffic to your webshop and you’ve enabled checking out, indirectly, from your digital catalog.
External links, while being easy to implement, move the user into another browser tab and thereby away from your digital catalog.
This increases the risk of the visitor not coming back into the catalog after visiting a product page, wasting your effort of retaining the visitor, and the resources allocated to creating an interactive digital catalog with many pages.
Instead, you can retain visitors in the digital catalog by making your product CTAs open a popup iframe of your webshop on top of your digital catalog.
A popup frame is a smaller window that can be opened on top of your digital catalog. In the world of code, this is known as an iframe.
The result?
Your shoppers can buy directly from the digital catalog, thereby you retain them in the digital catalog. After buying, they can keep browsing products in the catalog and, potentially, buy even more.
47%
Shopper who find it valuable to be able to create a wishlist in a digital catalog to take to the store.
With Email sharing, you allow your catalog readers to send their basket contents in an email as a wish- or shopping-list!
It’s convenient for the shopper and, combined with the store locator, a powerful way to drive traffic to the store and ensure the shopper doesn’t forget any desired items from the digital catalog.
In some cases, a company may not have a physical store or an ecommerce. Instead, orders are received, handled and fulfilled through contact between the company and the customer. This is common in B2B.
In this scenario, you can use Email checkout to directly collect the information needed to fulfill the order (such as name, company, VAT, payment method etc.).
You simply need to decide what information you need to collect, and a custom form will appear when clicking the checkout in your digital catalog.
Then, when the shopper fills the form, their information and basket content is sent to an email address specified by you - For example, an email to a representative or an order-handling company email.
Customers can receive a confirmation email, to give them peace of mind, while you handle their order.
The result?
You can customize the checkout to fit your use-case. How Email can best advance the buying journey for YOUR shoppers? Either by creating a personal wish/shopping list, or by sending basket content to a predefined email.
Learn how to set up Email checkout in your digital catalog.
With a Social media checkout, your shoppers can send their basket contents to your company representatives via WhatsApp, or Viber, who then completes the transaction.
The WhatsApp and Viber integrations can further be customized where customers can send their basket content to a predefined recipient, or select an existing contact to share with.
The result?
Sales representatives can reach more shoppers and convert them directly in the digital catalog.
Learn how to set up checkouts for WhatsApp and Viber in our guides, below:
If you’re looking for more tactics to create a converting digital catalog, check out our post on designing a digital catalog that converts.
Supporting features
This could be, for example, if you need to send your catalog off for review by a colleague, who doesn't have Admin access. Alternatively, perhaps you want to create a catalog with offers specific to a certain customer, which you don’t want others to see.
You can control who has access to your digtal catalogs by applying a password to it. Doing so means that you can share it with whoever needs early access, and only password holders can access it!
Besides the statistics in the iPaper platform, you may want to compile the data for comparison with other marketing activities and channels in a single dashboard, such as Google Analytics or Adobe Analytics.
The result?
You can directly compare performance of the digital catalog to your other channels and campaigns.
Before publishing your digital catalog, check out these 5 steps to running your first catalog campaign.